Terms of Service (ToS) Last updated: April 8, 2025 1. Introduction These Terms of Service ("Terms") govern your access to and use of our software, services ("Services"), and website ("Website"). By downloading, accessing, or using our Services and Website, you agree to these Terms, which comply with Directive (EU) 2019/770 on digital content and services, as incorporated into Portuguese law through Decreto-Lei n.º 84/2021. If you do not agree to these Terms, please discontinue use of our Services and Website immediately. Additionally, please review our Privacy Policy and License Agreement (EULA), which are incorporated by reference into these Terms. By using our software, you also accept the conditions outlined in those documents. 2. User Responsibilities You agree to use our Services and Website responsibly and in compliance with applicable laws. Your usage must not disrupt, harm, or compromise our systems or other users. 3. Prohibited Activities You must refrain from: - Disrupting or interfering with the functionality of our Services and Website. - Attempting to gain unauthorized access to our systems or other users’ data. - Engaging in spamming, phishing, or sending unsolicited communications. 4. Service Availability We strive to maintain reliable access to our Services and Website. However, since our software is provided free of charge, availability is not guaranteed, and interruptions may occur due to maintenance, updates, or unforeseen circumstances. We are not liable for downtime, except as required by applicable law. 5. Donation Processing Our software is provided free of charge, with an optional donation system to support its development. Donations are entirely voluntary and do not affect software functionality, availability, or access to features. All contributions are securely processed through third-party providers, such as PayPal. We do not store payment details (e.g., credit card numbers) on our servers. For more information on payment processing, please refer to the privacy policy of the respective provider. 6. Data Collection We do not collect, store, or process any personal data or user information unless explicitly stated. 7. User Consent On our Website, the "Download" button is enabled only after users have explicitly provided consent for data collection and processing. Within the Software, a consent prompt appears upon launch, requiring users to agree to data collection before accessing its features. 8. Compliance with GDPR If any personal data is collected, we process it in accordance with General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) to ensure lawful, transparent, and secure data handling. Users may exercise their rights, including access, rectification, and deletion of data. Refer to GDPR Info for details. 9. Liability for Third-Party Sources We are only responsible for software downloaded directly from our official Website. We disclaim all liability for issues arising from versions acquired through third-party sources, as they may not comply with our quality and security standards. 10. Guarantee Policy While we strive to provide high-quality software in compliance with Directive (EU) 2019/770 and Decreto-Lei n.º 84/2021, our freeware is provided AS-IS, with no mandatory legal guarantees. However, we remain committed to a positive user experience and offer: - Technical Support: Assistance may be available for common issues, subject to available resources. - Updates and Patches: Periodic updates may be provided to enhance functionality and security. 11. Compatibility Disclaimer Users should verify system requirements before downloading, as compatibility issues are not covered if the software functions as intended on supported systems. 12. Limitation of Liability To the extent permitted by law, we are not liable for: - Loss of data, revenue, or profits. - Unauthorized access to or alterations of your data. - Technical or compatibility issues resulting from misuse or failure to meet system requirements. This limitation does not exclude liability for gross negligence or breaches of legal obligations under Portuguese law. 13. Indemnification You agree to indemnify and hold us harmless from claims, damages, or expenses arising from misuse of our Services or violation of these Terms. 14. Amendments These Terms may be updated periodically to reflect changes in policies or applicable laws. Significant updates will be communicated to users, and continued use of our Services signifies acceptance of the updated Terms. 15. Dispute Resolution In the event of a dispute, we will first attempt to resolve it through good-faith negotiations. If unresolved, disputes may be referred to binding arbitration in accordance with the rules of the International Chamber of Commerce (ICC) or another agreed arbitration body. 16. Governing Law These Terms are governed by Portuguese law, and disputes will be resolved accordingly. 17. Contact Information For any questions, concerns, or support requests, please contact us at support@eugraphios.com.